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In January 2002 Harco signed a deal with a top five US investment
bank to install DART as the global market data usage reporting application
for the firm. This customer will use DART to identify unused market
data services in a mixed Triarch and TIB environment for Europe,
North America and Asia Pacific.
Steve Cowler of Harco, says "DART will allow our client to rapidly
identify unused services at a region, department, cost centre and
user level and consolidate this information for all key services
available at a trader's desk".
This customer is taking advantage of the new "automatic depermisssion"
feature of DART. This allows a market data analyst to switch off
unused services in the Reuter DACS system without using the user
interface.
DART provides information that has allowed this customer to significantly
re-engineer its market data business process. With the agreement
of business heads DART now switches off services that have not been
used for a period of six weeks. This information is uploaded into
cost inventory and the desk heads can rapidly see the savings associated
with turning off unused exchanges, specialist services and vendor
products.
The decision to use DART globally came after a very successful pilot
involving all market data users in Europe - about 1400 front and
back office positions. "The client was using DART in pilot one day
and in production the next" says Stuart Harvey. "The pilot showed
that the product paid for itself in less than two months and this
made the business case for a global deployment all the more compelling".
DART adds value to cost inventory information from two leading systems
for the customer - MDM in Europe and Jordan & Jordan in North America.
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